Return Policy

 

NOTE: MAKE A COMPLETE VIDEO OF THE PARCEL WHILE OPENING THE PARCEL / DEFECTIVE OF THE PARCEL   WHICH WILL HELP US  TO RETURN THE PRODUCT EASILY

1.  Once we receive your return , as the case may be, a refund is issued to the original payment method (in case of pre-paid transactions) or to your bank account /  as phone pay or google pay  (in case of Pay on Delivery orders).

2 . Applicable products are returnable within the applicable return window if you've received them in a condition that is physically damaged, has missing parts or accessories, defective

3. Return will be processed only if: it is determined that the product was not damaged while in your possession the product is not different from what was shipped to you  the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).

4. Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full  replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing  replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing replacement.

5. If you've received a non-returnable product in a damaged/defective condition, you can contact us within 2 days from the delivery of the product.

6. SARVODAYA MARKETING shall not entertain any complaints after 5 days, once the order is delivered.

7. The refund will proced within 4 working days after we reseved the product